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- <text id=89TT1640>
- <title>
- June 26, 1989: Business Notes:Contests
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1989
- June 26, 1989 Kevin Costner:The New American Hero
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- BUSINESS, Page 59
- Business Notes
- CONTESTS
- Everyone's a Winner (Oops)
- </hdr><body>
- <p> Kraft made a lot of its customers ecstatic last week, then made
- them furious. In the company's Ready to Roll contest in Chicago and
- Houston, readers matched game pieces in a newspaper ad with ones
- on specially marked packages of cheese. Only a few were supposed
- to match, but a printing error produced millions of potential
- winners. Worse, hundreds of people thought they had won the grand
- prize: a $17,000 Dodge Caravan. In response to customer complaints,
- the food giant offered a compromise: $250 in cash for winners of
- the van, lesser amounts for the other winners, and a drawing for
- four times the original number of prizes.
- </p>
-
- </body></article>
- </text>
-
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